Frequently asked questions.
Would fans keep my home cooler?
Ceiling fans don't actually cool a room; they just make you feel cooler. That means they don't do you any good when nobody's in the room so you can turn them off. Try setting your thermostat a few degrees higher and use your ceiling fan to keep you cool while you are in the room. Florida power and light suggests that a fan that runs constantly can cost up to $7 a month, depending on age and size.
My heating or cooling does not work. What can I do?No Heat: With the system set to heat, when the setpoint temperature is raised or lowered past the room temperature, the thermostat will make a soft click sound within about 5 seconds. Usually the sound indicates correct thermostat operation. If the heat does not come on after raising the temperature and hearing the click, check the fuses or breakers, make sure the furnace is switched on, verify the blower compartment door is closed properly and if your furnace has a pilot verify that the pilot is lit. If no click sound is heard try resetting the thermostat as described below. If the no heat or no cool condition persists after resetting the thermostat, you may wish to contact Penguin Air Cooling & Heating service person for assistance.
No Cool: Air conditioning systems usually include an outdoor compressor and an indoor blower. With
the thermostat set to COOL and the temperature lowered below the room temperature by a couple of
degrees there can be up to a five minute delay before the thermostat activates the compressor and an
indoor blower. If both the compressor and an indoor blower are running and the air is not cool it may
indicate loss of refrigerant in the compressor. If the blower or compressor do not come on or do not shut off, try resetting the breakers, on an additional not take a look at the condensers refrigerant lines for possible freeze. If lines have ice build up or the no heat or no cool condition persists, you may wish to contact Penguin Air Cooling & Heating service person for assistance.
How often should I replace the batteries in my thermostat?
For optimum performance we recommend that you replace the batteries once a year with Alkaline batteries.
Why does the blower fan keep running after the system has shut off?
Possible short in wiring, Check each wire connection to verify they are not shorted or touching together. Possible short in thermostat, no bare wire should stick out from under terminal screws. Fan Switch slid to Fan On, or FAN button pushed to display FAN ON. If the condition persists, you may wish to contact Penguin Air Cooling & Heating service person for assistance.
What is Two-stage Heating / Two-stage Cooling?
Two-stage heating and cooling is considered to be more efficient, because it operates at a low, energy-saving speed most of the time. However, on days when more heating or cooling is required, it switches to the next stage for maximum comfort.
Why Variable Speed Motor?
The fan motor inside higher efficiency indoor and outdoor units is designed to change its speed based on your home's heating and air conditioning requirements. Working in conjunction with your thermostat, it keeps the appropriate-temperature air (e.g., warm air on cold days) circulating throughout your home, reducing temperature variances. The variable speed motor also increases dehumidification and is quiet because it runs at a lower speed most of the time. Plus, the consistent air circulation eliminates noisy startups and shutdowns.
What is SEER Rating?
Seasonal Energy Efficiency Ratio, a rating that measures the cooling efficiency of a heat pump or air conditioner. The higher the number, the more efficient the unit.
Why should I buy a R-410A Refrigerant a/c System?
It is recommended by Penguin Air to install a R-410A refrigerant air conditioning system because in todays US or world Air conditioning market R-22 refrigerant is the most commonly sold and installed air conditioning system. However, as of 2010 R-22 refrigerant systems will no longer by available or manufactured, replacement parts only will be available and the cost for these parts are already increasing as the year 2010 approaches. The U.S. Environmental Protection Agency is slowly doing away with air conditioners that spout hydrocarbons R-22 refrigerant, which deplete the ozone layer. The EPA agency has stablished as of 2010 banning manufacturers from making units with a refrigerant known as R-22, commonly used to cool residential and commercial spaces.