Our Customers Satisfaction Comes First

Penguin Air service, sales and installation technicians are committed to upholding the highest level of workmanship and customer courtesy in the air conditioning service industry.

1 Year NO-Hustle Workmanship Guarantee

A One year written guarantee is given to the customer on all our work performed, parts and labor. We are committed to our Customer Satisfaction Guarantee and we will promptly address and perform to your complete satisfaction any issues regarding parts and workmanship, we will make any repairs or replace defective parts free of charge for a minimum period of one year.

Note: The foot note of all invoices, printed is our written 1 year labor warranty.

Parts Warranty Details

Parts replacement warranty is limited to manufacturer’s warranty period. All parts other than manufacturer warranty replaced parts have a minimum of 1 year replacement warranty. Penguin Air honors all manufacturer warranties.

Parts:

All parts are covered by the minimum of 1 Year manufacturer warranty. Ask a Penguin Air Service Advisor about any additional part warranty offered by the manufacturer.

Air conditioning Systems:

All new systems provide a minimum parts warranty of 1 year, some manufacturers separate parts such as compressor 10 years, coils 5 years and the rest of the parts 1 year. Nevertheless don’t hesitate to ask a Penguin Air Service Advisor about your systems remaining part warranty as most units today come with a minimum of 5 Year parts, 10 Year parts and there is also a 10 Year conditional replacement warranty offered for the upper end models.

Labor warranty:

Penguin Air has a standard across the board a minimum of 1 Year no hustle labor warranty on all service work performed!

Extended Labor Warranty:

Penguin Air offers extended labor warranty, ask a Penguin Air Advisor Today!

Call us for a free estimate or a service call, all work guaranteed, Our Technicians are trained in customer service and work integrity, Penguin Air will not take short cuts or nickel and dime our customers.

Our estimates includes it all. We get the job done right!

Air Conditioning

Problems?

704-296-0800




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