Charlotte winters do not freeze often, but when they do, pipes in crawl spaces, attics and outside walls can freeze and burst. A burst pipe can release a lot of water fast. We thaw frozen pipes safely and repair burst lines to get your water back on.
What to Do If a Pipe Bursts
- Shut off the main water valve right away
- Turn off power to any wet electrical areas
- Open faucets to drain remaining water
- Move valuables away from the water
- Call us at 704-296-0800
Repair and Prevention
We locate the break, replace the damaged section and check the rest of the line for splits you cannot see yet. If a pipe is frozen but not burst, we thaw it carefully without open flame.
To prevent it from happening again, we can insulate exposed pipes, install frost-free hose bibs and reroute lines away from cold spots.
Common Questions
How can I keep pipes from freezing?
Disconnect garden hoses, keep the heat on, open cabinet doors on outside walls and let faucets drip on the coldest nights.
Why Homeowners Call Penguin Air & Plumbing
- Locally owned, serving Union County and the Charlotte area since 2008
- Licensed plumbers in stocked, ready-to-work vehicles
- Clear, upfront pricing before any work begins
- No extra charge for nights or weekends
We serve Indian Trail, Monroe, Matthews, Stallings, Mint Hill, Waxhaw, Weddington, South Charlotte, Fort Mill and nearby towns. Call 704-296-0800 or request service online to schedule burst pipe repair.


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