Frozen & Burst Pipes

Charlotte winters do not freeze often, but when they do, pipes in crawl spaces, attics and outside walls can freeze and burst. A burst pipe can release a lot of water fast. We thaw frozen pipes safely and repair burst lines to get your water back on.

What to Do If a Pipe Bursts

  • Shut off the main water valve right away
  • Turn off power to any wet electrical areas
  • Open faucets to drain remaining water
  • Move valuables away from the water
  • Call us at 704-296-0800

Repair and Prevention

We locate the break, replace the damaged section and check the rest of the line for splits you cannot see yet. If a pipe is frozen but not burst, we thaw it carefully without open flame.

To prevent it from happening again, we can insulate exposed pipes, install frost-free hose bibs and reroute lines away from cold spots.

Common Questions

How can I keep pipes from freezing?

Disconnect garden hoses, keep the heat on, open cabinet doors on outside walls and let faucets drip on the coldest nights.

Why Homeowners Call Penguin Air & Plumbing

  • Locally owned, serving Union County and the Charlotte area since 2008
  • Licensed plumbers in stocked, ready-to-work vehicles
  • Clear, upfront pricing before any work begins
  • No extra charge for nights or weekends

We serve Indian Trail, Monroe, Matthews, Stallings, Mint Hill, Waxhaw, Weddington, South Charlotte, Fort Mill and nearby towns. Call 704-296-0800 or request service online to schedule burst pipe repair.

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